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Create a Context Strategy

Create a Context Strategy

by | Dec 21, 2020

Planning content for embedded software help requires more than a content strategy; you need a context strategy. Plan the entire user experience, taking into account the context of users. Let’s look at how we create a context strategy at edc. We’ll use a real software...
Contextual information for software

Contextual information for software

by | Dec 21, 2020

There are a lot of variations in methods and terminology based on which technology does what, and it has evolved a lot. We talk about online help, context-sensitive help, contextualised help, targeted help, onboarding help, and many others. Some of the definitions are...
Personas: mapping user experience for information delivery

Personas: mapping user experience for information delivery

by | Dec 21, 2020

What are personas? A persona is a representation of a type of customer. Personas answer the question, “Who are we designing for?” and they help to align strategy and goals to specific user groups.You can begin by compiling everything you know about your customers and...
Intelligent Information: contextualization & user experience

Intelligent Information: contextualization & user experience

by | Dec 21, 2020

In the core definition of Information 4.0, information is molecular, autonomous and profiled. It is also ubiquitous in that it can be present everywhere or anywhere. Contextualization & user experience based on Information 4.0 principles are at the core of our...
Is the Era of Big Doc Over?

Is the Era of Big Doc Over?

by | Dec 21, 2020

At TECH’advantage, we are software editors in the oil and gas industry. When we talk about Big Doc in this article we mean user-oriented documentation. This article is based on our experience over several decades. Our orientations driven in conjunction with our...