Create a Context Strategy

Create a Context Strategy

Planning content for embedded software help requires more than a content strategy; you need a context strategy. Plan the entire user experience, taking into account the context of users. Let’s look at how we create a context strategy at edc. We’ll use a real software...
Is the Era of Big Doc Over?

Is the Era of Big Doc Over?

At TECH’advantage, we are software editors in the oil and gas industry. When we talk about Big Doc in this article we mean user-oriented documentation. This article is based on our experience over several decades. Our orientations driven in conjunction with our...
How to Create a Content Strategy that Drives Traffic

How to Create a Content Strategy that Drives Traffic

Developing a content strategy is more than just organizing your content into categories. Your content strategy for online help should help users find the information they need. And that’s why keywords are important, even in your content strategy. Today, users...