


Preview UI Help Before You Publish
When we talk about user experience, we usually think of end users. But what about writers and developers who use software? At edc, we’re thinking about you. Now you can preview UI help before you publish, as you write. Certainly, we’ve thought of the end...
Using Access Management (Authentication) to Design Personalised User Content
When you store user data based on logins to your software, you’re in a position to dive deeper into contextual embedded help. User data can drive your embedded content, providing more relevant information for each user. In this article, we’ll talk about using data...
Let’s get personal: How we imagined personalized embedded software help in YouTube
YouTube has great embedded and online help. Using edc, we imagined how we could take it one step further. In this article, we show you how you can harness user data to design personalized embedded software help. We’ve used the example of YouTube help and designed...