At TECH’advantage, we are software editors in the oil and gas industry. When we talk about Big Doc in this article we mean user-oriented documentation. This article is based on our experience over several decades. Our orientations driven in conjunction with our...
YouTube has great embedded and online help. Using edc, we imagined how we could take it one step further. In this article, we show you how you can harness user data to design personalized embedded software help. We’ve used the example of YouTube help and designed...
If you think improving customer experience using embedded help is limited to tooltips, think again. Here we show you 5 embedded help examples that you may not have considered. Mailchimp is a brand that is famous for thinking outside the box. We found 5 great examples...
Imagine your users accessing FAQ for your software product right inside the interface. No more searching online documentation for answers to frequently asked questions. For those questions that are so common, shouldn’t they be easy to find? You improve the user...
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok
