


Let’s get personal: How we imagined personalized embedded software help in YouTube
YouTube has great embedded and online help. Using edc, we imagined how we could take it one step further. In this article, we show you how you can harness user data to design personalized embedded software help. We’ve used the example of YouTube help and designed...
5 Embedded Help Examples
If you think improving customer experience using embedded help is limited to tooltips, think again. Here we show you 5 embedded help examples that you may not have considered. Mailchimp is a brand that is famous for thinking outside the box. We found 5 great examples...